Privacy Policy

1. Who we are

YourBackers Private Limited is the Data Fiduciary for personal data processed through the Service. Our office is at 140, 1st Floor, Cuddalore Main Road, Ariyankuppam, Puducherry 605007, India. You can reach us at reachus@yourbackers.org or +91 95144 10101.

When a Workspace owner invites team members or shares Outputs, the Workspace owner decides how their project content is used; we process that content on their instructions to provide the Service.

2. Personal data we collect

Uploaded footage, face swap analyses and cast portraits may contain images of people. Our Acceptable Use & AI Content Policy requires that you have the right and consent to use them. Face swap analysis stores only text labels and approximate positions of people, never biometric templates.

3. Why we use personal data (purposes and legal basis)

We do not use the content of your private projects to train our own foundation models, and we do not sell personal data.

4. Children

The Service is intended for adults aged 18 and above. We do not knowingly collect personal data of children. If we learn that a child has created an Account, we will delete it. If you believe a child has provided us personal data, contact our Grievance Officer.

5. Who we share personal data with

We share personal data only as needed to provide the Service, with processors bound by contract to confidentiality, security and use limited to our instructions:

• Workspace members and people you share Pitch Rooms with can see content you choose to share with them.
• We may disclose data to government agencies, courts or law enforcement where required by law or a valid order, or to protect rights, safety and security.
• If we are involved in a merger, acquisition or sale of assets, data may be transferred to the successor subject to this Policy.

6. Cross-border transfers

Some of our providers process data outside India (for example in Singapore, the United States or the European Union). We transfer personal data outside India only to countries not restricted by the Central Government under Section 16 of the DPDP Act, and we require providers to protect it with safeguards equivalent to this Policy.

7. How long we keep data

8. How we protect data

We implement reasonable security practices consistent with the SPDI Rules and industry standards, including encryption in transit (TLS), hashed passwords, short-lived signed sessions, role-based access control, scoped service-to-service credentials, least-privilege access for staff, private storage with time-limited links, audit logging and regular reviews. No system is completely secure; if a personal data breach occurs, we will notify affected users and the Data Protection Board of India as required by law.

9. Your rights

Subject to the DPDP Act and applicable rules, you have the right to:

• access information about the personal data we process about you and the processors we share it with;
• correct, complete or update inaccurate or incomplete personal data;
• erase personal data that is no longer necessary, unless we must retain it by law;
• withdraw consent at any time (withdrawal does not affect processing already done, and may mean we cannot provide parts of the Service);
• have grievances redressed by our Grievance Officer;
• nominate another person to exercise your rights in the event of your death or incapacity.

How to exercise your rights

Use Settings in the Service (profile, connected accounts, password, data export and deletion where available) or email reachus@yourbackers.org from your registered email address with the subject "Data request". We may verify your identity before acting. We acknowledge requests within 48 hours and respond within 30 days, or sooner where the law requires.

If you are not satisfied with our response, you may complain to the Data Protection Board of India after exhausting our grievance process.

10. Cookies and similar technologies

We use necessary cookies and browser storage to keep you signed in and protect sign-in and payment flows. Optional (functional, analytics or marketing) cookies are used only after you allow them in the cookie banner, and we keep a record of each choice as proof of consent. We do not use advertising cookies.

You can change or withdraw your cookie consent at any time with "Cookie settings" in the website footer or in Settings > Privacy & cookies; withdrawing switches optional cookies off and deletes optional browser storage. Details are in our Cookie Policy.

11. Communications

We send service emails that are necessary for your Account (for example verification, security notices, receipts and run notifications). With your consent we may send product updates; every such email has an unsubscribe link.

12. Changes to this Policy

We may update this Policy. We will publish the new version with its effective date and notify you by email or in the Service of material changes before they apply.

13. Grievance Officer

We acknowledge grievances within 24 hours and resolve them within 15 days of receipt, as required by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.